Privacy Policy

Who we are

Digital Fusion Cape Town (Pty) Ltd trading as DIGITAL FUSION provides Digital Marketing services and specialises in Web design & Maintenance, Social Media Management and Content Creation. 

Our website https://digitalfusionmedia.co.za provides more information about our services.

Data Collection, Usage & Privacy Policies

The purpose of this Privacy Policy is to provide transparency around how we collect information online, in connection with our Services.

We are committed to respecting and protecting the privacy of all individuals with whom we interact and to fostering user confidence in online advertising.  Accordingly, we support and promote relevant industry guidelines.

Newsletter subscribers

If you opt-in to subscribe to our Newsletter list then we will collect your name and email address. This information will be used to share value insights, special offers and more through our newsletter with you. We may on occasion use this information to share new promos and services that might be of interest to you.

Personal information

The information that our clients or website visitors submit on the contact form will be used as an effective way to respond to the inquiry. This information includes your Name, Phone Number and Email address (but are not limited to the above) which will be stored in our email accounts and CRM software, both of which are password protected. You will not be added to any of our email lists unless you opt-in separately.

Your personal information is not shared with any external parties (person or business) without your written consent. You may choose to correct, update or remove the personal data you have submitted to us by contacting us via email or contact form.

All documents or images uploaded to our website are stored on Digital Fusion’s cloud storage in a dedicated and secure folder. Access to these confidential data files are strictly controlled where only authorised users have access.

Security

The security of personal data we take very seriously and always do our best to comply with applicable data protection laws. We will implement and maintain appropriate technical and organisational measures to protect the security and confidentiality of the personal data. Our website is hosted on a secure server environment that uses a web security firewall and other advanced security measures to prevent interference or access from outside intruders.

Encryption

Transport layer encryption is used to protect all connections to and from websites with SSL certificates (HTTPS). All new websites and web applications (business management systems) developed are issued with SSL certificates.

Cookies

Cookies are small files that store selective data on your web browser platform which is used to enhance your online experience. These cookies are anonymous and completely harmless.

You may change the settings on your browser to refuse or prevent the use of "cookies". While most browsers are initially set up to accept cookies you can reset your browser to refuse all cookies or indicate when a cookie is being sent.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

External websites

Articles on this site may include external website links where these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Please note that these external websites may not be operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the privacy of information on these websites.

Analytics

We share all Data with Google Analytics where Digital Fusion adheres to Google Analytics Terms of service.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Updates to this Privacy Policy

We may change this policy from time to time by updating this page with amended terms. You should check this page from on occasion to ensure that you are aware of any changes.

The contents of this Privacy Policy shall be governed by the laws of the Republic of South Africa. If you have any questions regarding our Privacy Policy, you're welcome to contact us.

Last updated June 2021

TERMS AND CONDITIONS

We may change this policy from time to time by updating this page with amended terms. You should check this page from on occasion to ensure that you are aware of any changes

By partnering or engaging Digital Fusion Cape Town (Pty) Ltd, you agree that you abide by this Agreement and any additional that maybe offered to you by Digital Fusion. A client is the party described as such an any application or service order executed between Digital Fusion and the individual / company.

The parties agree as follows.

Definitions: Terms defined above have their assigned meanings and each of the following terms has the meaning assigned to it.

Website design

The acceptance of the quotation by Client signature implies that the below terms and conditions have been read and understood and accepted by the Client.

  1. Quotations to clients are only valid for a period of 14 calendar days from date of quote.
  2. a 50% non-refundable deposit of the overall product/Services will be payable prior to commencement of any work.
  3. Client understands that he/she/it is not entitled to any refunds for whatsoever reason.
  4. Digital Fusion shall only be obliged to commence with work upon the agreed project date and once payment reflects in their account as provided on the quotation. This includes the payment of any requested deposit. The agreed project date reflects the availability of Digital Fusion to attend to the Client’s request, should the deposit payment be made after the original agreed project date the availability of Digital Fusion should be reviewed and new project dates are to be agreed upon and/or delays be expected.
  5. Full and Final payment will become due and payable within 48 hours once website design is completed and Digital Fusion issued invoice.
  6. Any and all access codes to the website will be provided within 24 hours of final payment reflecting in the account of Digital Fusion. Should the client fail to make payment within 48 hours, Digital Fusion will retain the product/services as security for payment and the client will have no right to access and/or use same.
  7. Client shall be liable for Digital Fusion’s legal costs as between attorney and own client in the event that Digital Fusion has to approach an attorney or institute legal action for payment of their account or any other breach of these terms and conditions. The Client will also be liable for all tracing fees and collection fees.

Social Media Management & other execution of marketing & design services for the Client:

The acceptance of the Quotation by Client signature implies that the below terms and conditions have been read and understood and accepted by the Client.

  1. Quotations to clients are only valid for a period of 14 calendar days from date of quote.
  2. Full payment of the overall product/ services will be payable prior to commencement of any work.
  3. Client understands that he/she/it is not entitled to any refunds for whatsoever reason.
  4. Digital Fusion shall only be obliged to commence with work upon the agreed project date and once payment reflects in their account as provided on the quotation. The agreed project date reflects the availability of Digital Fusion to attend to the Client’s request, should the deposit payment be made after the original agreed project date the availability of Digital Fusion should be reviewed and new project dates are to be agreed upon and/or delays be expected.
  5. Any additional services requested and not provided for in the original quotation an additional quote will be provided of which full and final payment will become due and payable within 48 hours of the issued invoice by Digital Fusion. Additional services will not be rendered should payment not be received.
  6. Client shall be liable for Digital Fusions legal costs as between attorney and own client in the event that Digital Fusion has to approach an attorney or institute legal action for payment of their account or any other breach of these terms and conditions. The Client will also be liable for all tracing fees and collection fees.